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HOW TURN TIMES ARE DETERMINED


SET UP

Loans submitted before 4 PM CST are considered same day. Loans submitted after 5 PM CST will be set up the following business day.

NEW SUBMISSIONS

For new submission packages submitted by Platinum Mortgage loan setup before 5 PM CST, the following business day represents the first day of the stated turn time; loan will be underwritten by end of business on the day indicated by the stated turn time. New submission packages uploaded after 5 PM CST will be treated as though they were uploaded the following business day.

Example one for 2 day turn time: New submission package submitted by Platinum Mortgage loan setup at 4:59 PM on Monday. Tuesday represents day one of the stated turn time, Wednesday represents day two. The loan will be out of underwriting by end of business Wednesday.

Example two for 2 day turn time: New submission package submitted by Platinum Mortgage loan setup at 5:01 PM on Monday. This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time, Thursday represents day two. The loan will be out of underwriting by end of business Thursday.

CONDITIONS

For condition packages submitted by Platinum Mortgage Loan Coordinator before 5 PM CST, the following business day represents the first day of the stated turn time; loan will be underwritten by end of business on the day indicated by the stated turn time. Condition packages submitted by Platinum Mortgage loan Coordinator after 5 PM CST will be treated as though they were uploaded the following business day.

Example one for 1 day turn time: Condition package submitted by Platinum Mortgage loan Coordinator at 7:59 PM on Monday. Tuesday represents day one of the stated turn time. The loan will be out of underwriting by end of business Tuesday.

Example two for 1 day turn time: Condition package submitted by Platinum Mortgage loan Coordinator at 8:01 PM on Monday. This is treated as a Tuesday upload, so Wednesday represents day one of the stated turn time. The loan will be out of underwriting by end of business Wednesday.

Turn times are estimated on the day’s loan volume.

For additional questions about turn times, please contact your Account Executive.

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